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Privacy policy

This privacy policy sets out how The Veg Shed uses and protects any information that you give The Veg Shed when you use this website. The Veg Shed is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. The Veg Shed may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

To find out more about our cookie use, please see below.

What are website cookies?

For most websites to function properly, certain basic information about their users. To do this, websites may create files known as “cookies”, which are small text files stored on users’ computers. These cookies are designed to allow the website to recognise users on subsequent visits, or to authorise other designated websites to recognise these users for a particular purpose.

Cookies fulfil many different roles. For instance, they are used to remember your preferences on websites you visit often, to store the contents of a shopping basket, to remember your user login details / browsing session, and to help you navigate between pages more efficiently. Some data collected is designed to detect browsing patterns and approximate geographical location to improve user experience.

Use of cookies and website analytics

Cookies and other similar technologies may be used to collect anonymised data about your visit.

The Veg Shed uses Google Analytics, which is a web analytics service provided by Google. Google Analytics uses cookies and similar technologies to analyse how users use the websites. The information generated about website usage (including your shortened IP address) is transmitted to Google in the U.S. This information is used to evaluate visitors’ use of the website, compile statistical reports on website activity, and provide other services related to the website and internet use. Google may also collect information about visitors’ use of other websites. For more information about Google Analytics, or to opt out of Google Analytics, please go to: https://tools.google.com/dlpage/gaoptout

Cookies are also used to recognise your computer when you visit the website subsequent times and to enable you to login to your online shopping account.

How do I turn cookies off?

It’s usually possible to stop your browser accepting cookies, or to stop it accepting cookies for a particular website. However, you won’t be able to login to your account on our website to view prices or purchase any goods on our website without a cookie in place.

All up to date browsers allow you to change your cookie settings. The cookie settings are found in the Preferences or Options menu of the browser. Use the Help option in the browser menu to find out how this works for your browser.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@thevegshed.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Athelstaneford Mains Farm, North Berwick, EH39 5BH.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.